Frequently Asked Questions

Rephlo is a desktop AI workspace for Windows, macOS, and Linux that lives inside every app you already use. Unlike web-based AI tools that require tab switching, Rephlo brings chat, document-grounded Knowledge Spaces, screen-aware Visual Intelligence, and in-app text transformation to a single hotkey — select text, press a hotkey, and work without leaving your app.

Rephlo runs in the background and responds to a customizable hotkey. When you select text in any application and press the hotkey, Rephlo captures your selection, processes it with your chosen AI provider, and returns the result. You can choose from pre-built commands, create your own, or engage in multi-turn conversations.

Rephlo is built for anyone who works with text regularly: software developers, content writers, business professionals, researchers, students, and knowledge workers. If you write emails, code, documents, or communicate in text, Rephlo can help you work faster and smarter.

ChatGPT is a web-based interface that requires switching tabs and copy-pasting text. Rephlo works directly in your applications - no tab switching, no copy-paste. Plus, Rephlo supports multiple AI providers, works offline with Ollama, and offers persistent Knowledge Spaces for document context.

Knowledge Spaces are persistent document containers that enhance AI context. Upload PDFs, Word files, code, or any text, and Rephlo remembers this information across all your conversations. It's like giving the AI access to your personal reference library for more accurate, grounded responses.

Commands are reusable AI instructions that you can trigger instantly. Select text, choose a command (like "Fix Grammar" or "Explain Code"), and get immediate results. You can use pre-built commands from our Template Gallery, create your own, or let the AI Command Builder generate them for you.

Yes. Beyond running commands on selected text, Rephlo includes full multi-turn chat — ask follow-up questions, brainstorm, or work through a problem without leaving your current app. Your chats can draw on your Knowledge Spaces for document-grounded answers, and you can switch between AI providers or run offline with Ollama.

Rephlo supports 8 BYOK (Bring Your Own Key) providers: OpenAI, Anthropic (Claude), Google (Gemini), Groq, xAI (Grok), OpenRouter, Ollama (local), and OpenAI-compatible endpoints. Plus, we offer a Dedicated API option so you can use Rephlo without managing API keys.

Yes! You can configure multiple providers and switch between them based on your needs. Use a fast, cheap model for simple tasks and a more powerful model for complex analysis. You can even switch providers mid-conversation without losing context.

The Template Gallery is a curated collection of 500+ pre-built commands created by domain experts. Browse categories like Writing, Coding, Translation, and Business to find production-ready commands. Install with one click and start using immediately - no prompt engineering required. Explore the full gallery at /templates.

Visual Intelligence lets Rephlo see and reason about your screen. Capture any region — a chart, screenshot, error message, diagram, or UI design — and the AI explains it, extracts text from images, debugs error messages, or answers questions about what is on screen. It is part of Rephlo's AI workspace, alongside chat, Knowledge Spaces, and in-app text transformation — all from within your workflow.

Smart prompt management is Rephlo's approach to AI prompts that goes beyond simple storage. Rephlo lets you intelligently build, organize, and execute prompts with context awareness — your Smart Prompt Contexts (Knowledge Spaces) provide document-grounded context, the AI Prompt Builder generates prompts from plain language descriptions, and the Prompt Library gives you 500+ ready-to-use templates. Together, they form a complete prompt management system that makes AI text transformation effortless.

Rephlo uniquely bridges the gap between managing prompts and executing them. You build and organize prompts in your Prompt Library, enrich them with document context through Smart Prompt Contexts, then execute them instantly on any selected text via a desktop hotkey. The result is a seamless workflow: select text in any application, trigger a prompt, and get transformed text back — all without leaving your current app or opening a browser.

Absolutely! The AI Prompt Builder lets you create custom prompts by simply describing what you want in plain language. For example, type "I want a prompt that rewrites formal emails in a friendly tone" and Rephlo generates the optimized prompt for you. Test it immediately on sample text, tweak if needed, and save it to your personal library for one-click reuse across any application.

The Prompt Library is a curated collection of 500+ expert-crafted AI prompts organized across 6 categories: Code, Writing, Creative, Business, Data, and Translation. Each prompt is production-ready and can be installed with a single click. Browse by category, search by keyword, and start transforming text immediately. You can also customize any library prompt or create your own to build a personalized collection.

Yes! Rephlo's Enterprise tier includes team prompt sharing capabilities. Organization admins can create and distribute org-level prompt templates that appear in every team member's Prompt Library. This ensures consistent AI usage across your team, enforces brand voice and compliance standards, and eliminates the need for each person to build prompts from scratch.

Web-based prompt tools like ChatGPT or Claude require you to open a browser, navigate to their site, paste text, run a prompt, and copy the result back. Rephlo eliminates this entire workflow. As a desktop application, Rephlo lets you execute prompts directly on selected text in any app — email, code editors, documents, chat apps — with a single hotkey. Your prompts transform text in-place, no browser required. Combined with offline processing via Ollama, Rephlo delivers prompt management and text transformation that web tools simply cannot match.

Yes! Rephlo has a free tier that uses our Dedicated API with a monthly credit allowance. BYOK (Bring Your Own Key) and local Ollama support are available on Pro plans and above, or with a Perpetual license — giving you maximum cost control and privacy.

BYOK means you use your own API keys from providers like OpenAI, Anthropic, or Google. You pay the providers directly for usage, often at lower rates than subscription services. BYOK is available on Pro plans and above, or with a Perpetual license.

The Dedicated API is our managed service for users who don't want to manage their own API keys. We handle the provider relationships, and you get simple, predictable pricing. It includes a Free tier for light usage, Pro for regular users, and Enterprise for teams and organizations.

Yes, you can cancel your subscription at any time. Your access continues until the end of your billing period. For BYOK users, there's nothing to cancel - you simply stop using your API keys.

Rephlo supports Windows 10/11 (64-bit), macOS (Apple Silicon and Intel), and Linux (64-bit, distributed as an AppImage), with at least 4GB RAM and 200MB disk space. For offline use with Ollama, we recommend 16GB RAM for optimal performance with local models.

Download the installer from our website, run it, and follow the setup wizard. Rephlo will automatically start and guide you through initial configuration including hotkey setup and provider configuration. The entire process takes less than 2 minutes.

Rephlo works with virtually any application that supports text selection: browsers, email clients, code editors (VS Code, JetBrains, etc.), Microsoft Office, Google Docs, Slack, Discord, Notion, and more. If you can select text, Rephlo can transform it.

Install Ollama from ollama.ai, download a model (we recommend llama3.2 or mistral for general use), and configure Rephlo to use Ollama as your provider. Once set up, Rephlo works completely offline - no internet connection required.

Yes. Rephlo is designed with privacy-first architecture. We never store your conversations, documents, or processed text. With BYOK, your data goes directly to your chosen provider. With Ollama, your data never leaves your computer. We collect zero telemetry and have no access to your content.

Yes! When configured with Ollama, Rephlo runs 100% offline. Your data never leaves your computer, making it ideal for sensitive documents, HIPAA/GDPR compliance, or air-gapped environments. You get the full power of AI without any cloud dependency.

Rephlo collects minimal, anonymized usage statistics (like feature usage counts) to improve the product. We never collect, store, or have access to your text content, documents, or conversations. You can opt out of analytics entirely in settings.

Yes. Rephlo offers enterprise-grade privacy options including on-premises deployment, VPC hosting, SOC 2 compliance, and HIPAA-ready configurations. Our Enterprise tier includes dedicated support, SSO integration, and admin controls for team management.

Visit rephlo.app and click "Get Started" or "Sign Up". Enter your email address and choose a password, then check your inbox for a verification email and click the confirmation link. Once verified, you can log in and start setting up the desktop app.

Check your spam or junk folder first — verification emails can sometimes be filtered. If it's not there, try requesting a new verification email from the login page by clicking "Resend verification email". Make sure the email address you registered with is correct. If the problem persists, contact support at [email protected].

On the login page, click "Forgot password?" and enter your registered email address. You'll receive a password reset link within a few minutes. Click the link in the email, enter a new password, and you'll be logged in automatically. Password reset links expire after 1 hour.

Check your spam or junk folder. Password reset emails are sent from [email protected]. If you still don't see it after a few minutes, make sure you entered the correct email address and try again. If your account was registered via Google sign-in, you may not have a password — use the "Continue with Google" button instead.

First, double-check that Caps Lock is off and you're entering the correct email and password. If you signed up with Google, use the "Continue with Google" button instead. If your account is unverified, check your inbox for a verification email. If you've tried resetting your password and still can't log in, contact support at [email protected] with your email address.

Yes! You can register and sign in using your Google account by clicking "Continue with Google" on the login or registration page. This is often the quickest way to get started and means you don't need to create or remember a separate password.

You can update your email address in your account settings at rephlo.app/settings. After entering a new email, you'll need to verify it before the change takes effect. A confirmation link will be sent to your new address.

Log in to your account, go to Settings, and select "Security". Enter your current password and then your new password. If you signed up with Google and have never set a password, use the "Forgot password?" flow on the login page to create one.

To delete your account, go to Settings → Account and scroll to the "Danger Zone" section. Click "Delete account" and confirm. This action is permanent and will remove all your data, including commands, settings, and subscription. If you're on a paid plan, make sure to cancel your subscription first to avoid future charges.