Frequently Asked Questions

Find answers about Rephlo's smart prompt management and AI text transformation app, BYOK pricing, offline setup, privacy, and system requirements.

General

Basic questions about Rephlo

What is Rephlo?

Rephlo is a desktop AI assistant for smart prompt management and AI text transformation. Unlike web-based AI tools that require tab switching, Rephlo lets you build, organize, and execute AI prompts directly in any application — select text, press a hotkey, and get instant transformations without leaving your work.

How does Rephlo work?

Rephlo runs in the background and responds to a customizable hotkey. When you select text in any application and press the hotkey, Rephlo captures your selection, processes it with your chosen AI provider, and returns the result. You can choose from pre-built commands, create your own, or engage in multi-turn conversations.

Who is Rephlo designed for?

Rephlo is built for anyone who works with text regularly: software developers, content writers, business professionals, researchers, students, and knowledge workers. If you write emails, code, documents, or communicate in text, Rephlo can help you work faster and smarter.

How is Rephlo different from ChatGPT?

ChatGPT is a web-based interface that requires switching tabs and copy-pasting text. Rephlo works directly in your applications - no tab switching, no copy-paste. Plus, Rephlo supports multiple AI providers, works offline with Ollama, and offers persistent Knowledge Spaces for document context.

Features

Questions about Rephlo capabilities

What are Knowledge Spaces?

Knowledge Spaces are persistent document containers that enhance AI context. Upload PDFs, Word files, code, or any text, and Rephlo remembers this information across all your conversations. It's like giving the AI access to your personal reference library for more accurate, grounded responses.

How do Commands work?

Commands are reusable AI instructions that you can trigger instantly. Select text, choose a command (like "Fix Grammar" or "Explain Code"), and get immediate results. You can use pre-built commands from our Template Gallery, create your own, or let the AI Command Builder generate them for you.

What AI providers does Rephlo support?

Rephlo supports 8 BYOK (Bring Your Own Key) providers: OpenAI, Anthropic (Claude), Google (Gemini), Groq, xAI (Grok), OpenRouter, Ollama (local), and OpenAI-compatible endpoints. Plus, we offer a Dedicated API option so you can use Rephlo without managing API keys.

Can I use multiple AI providers?

Yes! You can configure multiple providers and switch between them based on your needs. Use a fast, cheap model for simple tasks and a more powerful model for complex analysis. You can even switch providers mid-conversation without losing context.

What is the Template Gallery?

The Template Gallery is a curated collection of 320+ pre-built commands created by domain experts. Browse categories like Writing, Coding, Translation, and Business to find production-ready commands. Install with one click and start using immediately - no prompt engineering required. Explore the full gallery at /templates.

Does Rephlo support image analysis?

Yes! Rephlo includes Visual Intelligence that lets you capture screenshots and analyze them with AI. Debug error messages, extract text from images, explain diagrams, or analyze UI designs - all from within your workflow.

What is smart prompt management?

Smart prompt management is Rephlo's approach to AI prompts that goes beyond simple storage. Rephlo lets you intelligently build, organize, and execute prompts with context awareness — your Smart Prompt Contexts (Knowledge Spaces) provide document-grounded context, the AI Prompt Builder generates prompts from plain language descriptions, and the Prompt Library gives you 320+ ready-to-use templates. Together, they form a complete prompt management system that makes AI text transformation effortless.

How does Rephlo combine prompt management with text transformation?

Rephlo uniquely bridges the gap between managing prompts and executing them. You build and organize prompts in your Prompt Library, enrich them with document context through Smart Prompt Contexts, then execute them instantly on any selected text via a desktop hotkey. The result is a seamless workflow: select text in any application, trigger a prompt, and get transformed text back — all without leaving your current app or opening a browser.

Can I build custom AI prompts in Rephlo?

Absolutely! The AI Prompt Builder lets you create custom prompts by simply describing what you want in plain language. For example, type "I want a prompt that rewrites formal emails in a friendly tone" and Rephlo generates the optimized prompt for you. Test it immediately on sample text, tweak if needed, and save it to your personal library for one-click reuse across any application.

What is Rephlo's Prompt Library?

The Prompt Library is a curated collection of 320+ expert-crafted AI prompts organized across 6 categories: Code, Writing, Creative, Business, Data, and Translation. Each prompt is production-ready and can be installed with a single click. Browse by category, search by keyword, and start transforming text immediately. You can also customize any library prompt or create your own to build a personalized collection.

Can I share prompts with my team?

Yes! Rephlo's Enterprise tier includes team prompt sharing capabilities. Organization admins can create and distribute org-level prompt templates that appear in every team member's Prompt Library. This ensures consistent AI usage across your team, enforces brand voice and compliance standards, and eliminates the need for each person to build prompts from scratch.

How is Rephlo different from web-based prompt tools?

Web-based prompt tools like ChatGPT or Claude require you to open a browser, navigate to their site, paste text, run a prompt, and copy the result back. Rephlo eliminates this entire workflow. As a desktop application, Rephlo lets you execute prompts directly on selected text in any app — email, code editors, documents, chat apps — with a single hotkey. Your prompts transform text in-place, no browser required. Combined with offline processing via Ollama, Rephlo delivers prompt management and text transformation that web tools simply cannot match.

Pricing

Billing and subscription questions

Is there a free tier?

Yes! Rephlo is completely free to use with your own API keys (BYOK) or with local Ollama models. You only pay for what you use directly to the AI providers. Our Dedicated API option has a Free tier with limited usage, and paid Pro and Enterprise tiers for heavier usage.

What is BYOK (Bring Your Own Key)?

BYOK means you use your own API keys from providers like OpenAI, Anthropic, or Google. You pay the providers directly for usage, often at lower rates than subscription services. Rephlo itself is free to use in BYOK mode - you just need your own API keys.

What is the Dedicated API option?

The Dedicated API is our managed service for users who don't want to manage their own API keys. We handle the provider relationships, and you get simple, predictable pricing. It includes a Free tier for light usage, Pro for regular users, and Enterprise for teams and organizations.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your access continues until the end of your billing period. For BYOK users, there's nothing to cancel - you simply stop using your API keys.

Technical

Installation and system requirements

What are the system requirements?

Rephlo supports Windows 10/11 (64-bit) and macOS (Apple Silicon and Intel), with at least 4GB RAM and 200MB disk space. Linux support is coming soon. For offline use with Ollama, we recommend 16GB RAM for optimal performance with local models.

How do I install Rephlo?

Download the installer from our website, run it, and follow the setup wizard. Rephlo will automatically start and guide you through initial configuration including hotkey setup and provider configuration. The entire process takes less than 2 minutes.

What applications does Rephlo work with?

Rephlo works with virtually any application that supports text selection: browsers, email clients, code editors (VS Code, JetBrains, etc.), Microsoft Office, Google Docs, Slack, Discord, Notion, and more. If you can select text, Rephlo can transform it.

How do I set up Ollama for offline use?

Install Ollama from ollama.ai, download a model (we recommend llama3.2 or mistral for general use), and configure Rephlo to use Ollama as your provider. Once set up, Rephlo works completely offline - no internet connection required.

Privacy

Data security and privacy questions

Is my data safe with Rephlo?

Yes. Rephlo is designed with privacy-first architecture. We never store your conversations, documents, or processed text. With BYOK, your data goes directly to your chosen provider. With Ollama, your data never leaves your computer. We collect zero telemetry and have no access to your content.

Can Rephlo work completely offline?

Yes! When configured with Ollama, Rephlo runs 100% offline. Your data never leaves your computer, making it ideal for sensitive documents, HIPAA/GDPR compliance, or air-gapped environments. You get the full power of AI without any cloud dependency.

What data does Rephlo collect?

Rephlo collects minimal, anonymized usage statistics (like feature usage counts) to improve the product. We never collect, store, or have access to your text content, documents, or conversations. You can opt out of analytics entirely in settings.

Is Rephlo suitable for enterprise use?

Yes. Rephlo offers enterprise-grade privacy options including on-premises deployment, VPC hosting, SOC 2 compliance, and HIPAA-ready configurations. Our Enterprise tier includes dedicated support, SSO integration, and admin controls for team management.